Shipping policy

Thank you for shopping with us! We are committed to delivering your order safely and on time across Pakistan.

Delivery Areas

We currently ship to all major cities and towns across Pakistan through trusted courier partners. Delivery to remote areas may take additional time depending on the courier's coverage.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary due to weather conditions, public holidays, or courier delays.

Shipping Charges

  • Shipping charges are displayed at checkout before payment.

  • We may offer free shipping on selected orders or promotional campaigns.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible locations within Pakistan. Please ensure someone is available to receive and pay for the order at the delivery address.

Order Tracking

Once your order has been shipped, you will receive a tracking number (where available) so you can monitor the status of your shipment.

Failed Delivery Attempts

If the courier is unable to deliver your package after multiple attempts, the order may be returned to us. Additional shipping charges may apply for reshipping.

Damaged or Missing Items

If your order arrives damaged or if any items are missing, please contact us within 48 hours of receiving your order. Include your order number and photos (if applicable) so we can assist you promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Shipping Delays

While we strive to deliver every order on time, unexpected delays caused by couriers, weather, public holidays, or other circumstances beyond our control may occur.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team through our website, email, or WhatsApp. We will be happy to assist you.